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Gulfstream’s Barcode Gateway for Microsoft Dynamics SL
Maintenance & Support Plan

Gulfstream’s Barcode Gateway for Microsoft Dynamics SL has a Maintenance
and Support Plan that offers valuable benefits at and affordable annual price. A
Plan is required for the first year after purchase of the Barcode Gateway. We
highly recommend that the client continue to renew the plan yearly so that all the
benefits and features continue to be available to them in the coming years.

Key Features and Benefits:

Upgrades to new version releases are provided at no charge while you are on the plan. You will continue to receive upgrades to the new version releases that become available for the Barcode Gateway if you continue to purchase and keep current with a yearly subscription.

Current version software updates/service packs will be periodically available
throughout the term of your plan at no further charge.

Fax/Email support will be available to the end user with generally 48 hours or
less turn around time for answers to your submitted questions or issues.

Gulfstream recommends that should the need arise for immediate support, your
reseller is the best equipped to answer your questions or if need be, they can
contact our tech support services for assistance with any problems.

Gulfstream reserves the right to charge for re-tooling of customization if required
when an update or upgrade to the software has occurred.

Cost

The cost of the Maintenance and Support Plan is 15% of the original retail price
of the Barcode Gateway.

We can be contacted at: sales@gulfstream.ca or support@gulfstream.ca
or Toll Free @ 877-377-6604

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